CBMM earns TripAdvisor Certificate of Excellence

. October 8, 2013

The Chesapeake Bay Maritime Museum (CBMM) in St. Michaels, MD today
announced it has received a TripAdvisor® Certificate of Excellence
award. The accolade, which honors hospitality excellence, is given
only to establishments that consistently achieve outstanding traveler
reviews on TripAdvisor, and is extended to qualifying businesses
worldwide. Only the top-performing 10 percent of businesses listed on
TripAdvisor receive this prestigious award.

To qualify for a Certificate of Excellence, businesses must maintain
an overall rating of four or higher, out of a possible five, as
reviewed by travelers on TripAdvisor, and must have been listed on
TripAdvisor for at least 12 months. Additional criteria include the
volume of reviews received within the last 12 months.

“The museum is pleased to receive TripAdvisor’s Certificate of
Excellence,” said CBMM Vice President of Communications Tracey Munson.
“We’re dedicated to offering our visitors a memorable experience, and
the positive reviews on TripAdvisor indicate our efforts are working.”

“TripAdvisor is delighted to celebrate the success of businesses
around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are
consistently offering TripAdvisor travelers a great customer
experience,” said Alison Copus, TripAdvisor’s vice president of
marketing for business. “The Certificate of Excellence award provides
top performing establishments around the world the recognition they
deserve, based on feedback from those who matter most – their
customers.”

To read recent visitor reviews of CBMM, visit www.tripadvisor.com. For
information about the museum, visit www.cbmm.org

Category: Museum News

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